How to delete Voicemails (Jabber)
Deleting Messages Using Cisco Jabber
Note: If you are already logged into Cisco Jabber, open it and skip to step 5
- Press
- Type Cisco Jabber
- Click Cisco Jabber
- Log in using your USD username and password
- Click Voice Messages in the left pane
- Click the message you wish to delete
- Right Click
- Select Delete
Note: To select all messages Click the first message and press CTRL + A
- To Permanently delete messages,
- Click Type, this is directly above the messages box it is currently set to All
- Change All to Deleted
- Select the message you wish to delete
Note: To select all messages Click the first message and press CTRL + A
- Right click and select Delete permanently
- Click Yes to confirm.
Deleting Messages via Browser
- Open Internet browser
- Copy and paste link into browser https://voicemail.usd.edu/inbox
Note: You must be on campus, or connected to the VPN to access this resource
- Log in using your USD credential
- Click Sign in
- On the Inbox tab, Right Click on the voicemail you wanted to delete
- Select Delete
- After Deleting all voicemail, go to Deleted tab
Note: Cisco automatically moves all deleted files to the deleted tab and still counts to your mailbox size
- Click Empty deleted items
Delete Messages via Outlook
- Delete all voicemail messages that were received via email
- Empty the deleted items folder
Delete Messages via Phone
- Press the Voicemail button on the phone
- Enter your voicemail PIN
- Follow the prompts to review and delete messages
Note: If using an alternate or non-VoIP phone, please see below
DELETE MESSAGES FROM NON- VOIP PHONE
- Call your desk phone and let it ring to voicemail
- During the greeting, press the star () button
- You should hear Enter your ID followed by pound
- Enter your 7 digit VoIP phone number (example: 658-6000)
- Press #
- You should hear Enter your PIN followed by pound
- Enter your Voicemail PIN
- Press #