Akademos Support

Student Support: Students can access 24/7 Live Chat support directly through the Help function in the bookstore.

Escalating Student Issues: If a student contacts you about their support request for any reason, please escalate the issue with us via email at success@vitalsource.com. To help us address the issue more quickly and efficiently, please reference the student’s original support request.

Faculty & Campus Contact Support: If you or a faculty member needs assistance, reach out tosuccess@vitalsource.com. We understand these inquiries often impact multiple students. We prioritize responses accordingly - even during busy periods.